Frequently Asked Questions

What is Mr. Steve's Pawn Shop?

Mr. Steve's Pawn Shop is a discounted luxury retail store + "collateral lender". This means we lend money for personal items of value.

What items do you provide cash for?

We provide cash for gold + diamond jewelry, broken gold, designer handbags, up-to-date electronics, musical instruments, + other items of value. If you'd like to know if we accept your item, please call us at (323)735-0110, use our chat box below, or email us at support@mrstevespawnshop.com.

How many items can I bring in?

There is no limit!

What do I need to sell to you or get a loan?

You must be 18 years of age or older, present a valid state-issued photo ID, and bring your item(s)of value.

How do you decide the cash amount for a personal item(s)?

The cash amount is determined by the weight, karat , and quality of gold, quality of diamonds, + the condition of electronics, handbags, musical instruments, + more. We also take into account the current market value of each item.

When do I receive my cash?

An account in your name will be made + we will provide you with a detailed contract to sign with the "truth-in-lending" that details the cost of the loan + a description of your personal item used for the loan. You will receive the cash right after the contract is signed.

How long is the loan period?

Our loan terms are for 4 months with a 10 day grace period. You can pay the cost of interest + keep your item safely-secured in our store for another 4 months and 10 days or you can pay the full loan amount and the cost of interest to retrieve your item at any time from the start of the loan to the end of the term.

Do you send notices towards the end of the loan period?

Yes, we send a mailed or electronic notice towards the end of your loan period to help our clientele keep good-standing loans.

Is there a maximum cash amount you'll provide?

There is no maximum cash amount at Mr. Steve's! We can structure larger loans at a reduced interest rate. Other fees may apply.

How much does it cost to retrieve my item?

The cost to retrieve your personal item depends on the amount of the loan and is regulated by the state of California.

What if I default on my loan(s)?

Your personal item will become property of Mr. Steve's Pawn Shop. Your credit will not be affected.

What payment types do you accept?

We accept Debit or Cash only for interest payments + retrieving personal items in-store. We accept Credit Card, Debit, or Cash for retail sales + in-store layaways. We accept Credit Card, Debit, or Shop Pay for online transactions.

How do I purchase items over $5,000 online?

Any purchase over $5,000 must be completed in-store or through a bank wire transfer. If you’re shopping online, select "bank deposit" as your payment method at checkout + proceed without entering a card number. Instructions for making a bank deposit into our account will be shown on the page after checkout. Please note that we cannot ship or allow item pick-up until the funds have fully processed, which may take 1-7 days depending on your bank. If payment is not initiated within 2 days, your order will be cancelled, and the item will be made available for sale again.

If you have any questions, feel free to reach out via our chat box, email us at support@mrstevespawnshop.com, or call us at (323) 735-0110.

What is Layaway?

Layaway is an in-store payment plan on a retail purchase. You can make a deposit on an item you want to purchase in-store + make payments once a month for 6 months until you pay off your item in-full + take it home. No guilt, no extra fees!

What payment types do you accept for items over $5,000 online?

We only accept payments via wire transfer or in-store on items online over $5,000. If items are paid via card online, we will have to cancel the payment and redo via wire transfer. An exception is if it's purchased through shop pay installments.

Can I get cash for my firearm?

No, you can not use a firearm as collateral.

  • Buy Now, Pay Later with Shop Pay!

    When you choose Shop Pay at checkout, you can split your purchase into flexible installment payments.*

    Read our facts below!

What is the option to pay in installments on Shop Pay?

When checking out with Shop Pay, you now have the option to pay now or later. Paying in installments on Shop Pay allows you to split your purchase amount into four equal, biweekly installment payments with 0% APR, or monthly installments with no hidden or late fees*.

*Rates from 0-36% APR. Payment options through Shop Pay Installments are subject to an eligibility check and are provided by these lending partners: affirm.com/lenders. Options depend on your purchase amount, and a down payment may be required. State notices to consumers affirm.com/licenses.

Which payment methods are accepted if I use the option to pay in installments on Shop Pay?

For non-interest bearing orders, debit and credit cards are accepted through Shop Pay. For interest bearing orders, you can only pay using a debit card.

Is there a limit to how much I can spend on a single Shop Pay Installments order?

Yes, 20,000 USD is the order value limit that applies to purchases using Shop Pay Installments, including discounts, shipping, and taxes.

Can I pay in-store with Shop Pay Installments?

No, we only offer Shop Pay installments on online orders. However, you can put an item on layaway in-store.

Are there late fees with Shop Pay Installments?

No, there are no late fees.

What if I miss an installment payment?

There are no late fees for customers who miss a scheduled payment. However, partial payments or late payments might impact your credit score, or your eligibility to use Shop Pay Installments in the future. If you have questions about a missed installment payment, then you can contact Affirm support for assistance.

Have more questions?

For questions about installment payments on Shop Pay, visit https://shoppay.affirm.com/.